Communication models based on Schulz von Thun

Big Idea: Communication and soft skills are very important in a business environment. Schulz von Thun developed multiple different communication models as a starting point to understand communication better as well as why people react the way they do sometimes. The models are not quick fixes for good communication but help develop a self-awareness of how one communicates. With this self-awareness people can start working on communicating better with each other.