Conflict ladder: Difference between revisions
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'''Reference template''' | |||
Website: | |||
<ref name="Scott">Scott Williams. (NA). Communicating Constructively. http://www.wright.edu/~scott.williams/LeaderLetter/communicating.htm. Visited: 09/02/2021.</ref>. | |||
Book: | |||
<ref name="DSHandbook">J. Geraldi, C. Thuesen, \& J. Oehmen. (2017). Doing Projects - Nordic flavour to managing projects. Danish Standards Foundation. 96. </ref>. | |||
== Big idea == | == Big idea == | ||
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'''The Conflict Ladder - How to prevent and manage conflicts, BFA Handel, 2020''' | '''The Conflict Ladder - How to prevent and manage conflicts, BFA Handel, 2020''' | ||
<ref name="BFA Handel" />. This leaflet is produces by the industry community of working environment within trade, finance and offices to improve the customer contact in the industry. | <ref name="BFA Handel" />. This leaflet is produces by the industry community of working environment within trade, finance and offices to improve the customer contact in the industry. | ||
== References == | |||
<references /> | |||
Revision as of 15:49, 14 February 2021
Abstract
Reference template
Website: [1].
Book: [2].
Big idea
What is a conflict?
Where do conflicts arise?
Application
Within a team
Good relationship to your client
Limitations
Annotated bibliography
The Conflict Ladder - How to prevent and manage conflicts, BFA Handel, 2020 [3]. This leaflet is produces by the industry community of working environment within trade, finance and offices to improve the customer contact in the industry.
References
- ↑ Scott Williams. (NA). Communicating Constructively. http://www.wright.edu/~scott.williams/LeaderLetter/communicating.htm. Visited: 09/02/2021.
- ↑ J. Geraldi, C. Thuesen, \& J. Oehmen. (2017). Doing Projects - Nordic flavour to managing projects. Danish Standards Foundation. 96.
- ↑ Cite error: Invalid
<ref>tag; no text was provided for refs namedBFA Handel