Dealing with conflicts (sources, escalation, containment) - Revision history

Admin at 13:19, 10 August 2017

2017-08-10T13:19:34Z

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	=When Controversy becomes Conflict=		=When Controversy becomes Conflict=

	~~"missing graph"~~		[[File:Controversy.JPG\|frameless\|center\|895x385px]]

	=Balancing Conflicts and Controversies in Groups=		=Balancing Conflicts and Controversies in Groups=

	~~"missing graph"~~		[[File:Balancing-controversies.JPG\|frameless\|center\|620x455px]]

	=Source=		'''Source:'''

	Huczynski & Buchanan (2011), Hatch (1997, p.305); Robbins (1998, p.464)		Huczynski & Buchanan (2011), Hatch (1997, p.305); Robbins (1998, p.464)

Admin: /* Examples of Sources of Conflicts in Projects */

2017-08-10T13:14:07Z

Examples of Sources of Conflicts in Projects

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	==Examples of Sources of Conflicts in Projects==		==Examples of Sources of Conflicts in Projects==

	[[File:Types-of-conflicts.JPG\|frameless\|~~left~~\|600x240px]]		[[File:Types-of-conflicts.JPG\|frameless\|center\|600x240px]]

	=When Controversy becomes Conflict=		=When Controversy becomes Conflict=

Admin: /* Examples of Sources of Conflicts in Projects */

2017-08-10T13:13:36Z

Examples of Sources of Conflicts in Projects

← Older revision		Revision as of 13:13, 10 August 2017
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	==Examples of Sources of Conflicts in Projects==		==Examples of Sources of Conflicts in Projects==

	~~"missing graph"~~		[[File:Types-of-conflicts.JPG\|frameless\|left\|600x240px]]

	=When Controversy becomes Conflict=		=When Controversy becomes Conflict=

Admin: /* Perspectives on Conflicts */

2017-08-10T13:09:53Z

Perspectives on Conflicts

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	{\|class="wikitable" style="width: 100%; height: 200px;"		{\|class="wikitable" style="width: 100%; height: 200px;"
	! style="text-align:left;"\| '''Unitary view - conflicts are bad~~....~~'''		! style="text-align:left;"\| '''Unitary view - conflicts are bad'''
	! style="text-align:left;"\| '''Pluralist view - conflicts can be constructive if managed~~....~~'''		! style="text-align:left;"\| '''Pluralist view - conflicts can be constructive if managed'''
	\|-		\|-
	\|style=" text-align:center;" \|Conflicts are negative and destructive		\|style=" text-align:center;" \|Conflicts are negative and destructive

Admin: /* Perspectives on Conflicts */

2017-08-10T13:08:57Z

Perspectives on Conflicts

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	=Perspectives on Conflicts=		=Perspectives on Conflicts=

	~~'''Unitary view - conflicts are bad'''~~

	*Conflicts are negative and destructive
	*The organization is a team where the members are expected to work towards a common goal
	*The common goal is defined by the management
	*Rational behavior is expected and is defined in accordance with company policy

	~~'''Pluralist view - conflicts can be constructive if managed'''~~

	*Controversy is a natural and constructive phenomena
	*Organizations consist of different stakeholders who have different values, views, stories and goals
	*Conflicts emerge as a consequence of colliding differences (controversies) that are not dealt with

	{\|class="wikitable" style="width: 100%; height: 200px;"		{\|class="wikitable" style="width: 100%; height: 200px;"
	! style="text-align:left;"\| '''Unitary view - conflicts are bad'''		! style="text-align:left;"\| '''Unitary view - conflicts are bad....'''
	! style="text-align:left;"\| '''Pluralist view - conflicts can be constructive if managed'''		! style="text-align:left;"\| '''Pluralist view - conflicts can be constructive if managed....'''
	\|-		\|-
	\|style=" text-align:center;" \|Conflicts are negative and destructive		\|style=" text-align:center;" \|Conflicts are negative and destructive

Admin: /* Perspectives on Conflicts */

2017-08-10T13:08:12Z

Perspectives on Conflicts

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 *Organizations consist of different stakeholders who have different values, views, stories and goals
 *Conflicts emerge as a consequence of colliding differences (controversies) that are not dealt with
 =Types of Conflicts=

Admin: Created page with "=Definition of Conflict= *Conflict is an escalation of a disagreement, and is characterized by the existence of conflict behavior, in which people inolved are actively trying..."

2017-08-03T16:23:09Z

Created page with "=Definition of Conflict= *Conflict is an escalation of a disagreement, and is characterized by the existence of conflict behavior, in which people inolved are actively trying..."

New page

=Definition of Conflict=

*Conflict is an escalation of a disagreement, and is characterized by the existence of conflict behavior, in which people inolved are actively trying to damage one another.
(Nicholson, 1992)
*An interactive process manifested in incompatibility, disagreement or dissonance within or between social entities. (Rahim, 2010)

=Perspectives on Conflicts=

'''Unitary view - conflicts are bad'''

*Conflicts are negative and destructive
*The organization is a team where the members are expected to work towards a common goal
*The common goal is defined by the management
*Rational behavior is expected and is defined in accordance with company policy

'''Pluralist view - conflicts can be constructive if managed'''

*Controversy is a natural and constructive phenomena
*Organizations consist of different stakeholders who have different values, views, stories and goals
*Conflicts emerge as a consequence of colliding differences (controversies) that are not dealt with

=Types of Conflicts=
==Instrumental==

Tangible issues like methods, procedures and semantics.

Approach: Problem solving to find the "best" solution

==Interests==

Allocation of resources like time, money, labor and space

Approach: Negotiation to find an agreement - enlarge the cake

==Values==

Political, moral and religious values

Approach: Dialogue to reach mutual understanding

==Personal==

Identity, self-esteem, loyalty, rejection etc.

Approach: Dialogue to reach mutual understanding

==Examples of Sources of Conflicts in Projects==

"missing graph"

=When Controversy becomes Conflict=

"missing graph"

=Balancing Conflicts and Controversies in Groups=

"missing graph"

=Source=

Huczynski & Buchanan (2011), Hatch (1997, p.305); Robbins (1998, p.464)

← Older revision		Revision as of 13:09, 10 August 2017
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	{\|class="wikitable" style="width: 100%; height: 200px;"		{\|class="wikitable" style="width: 100%; height: 200px;"
	! style="text-align:left;"\| '''Unitary view - conflicts are bad~~....~~'''		! style="text-align:left;"\| '''Unitary view - conflicts are bad'''
	! style="text-align:left;"\| '''Pluralist view - conflicts can be constructive if managed~~....~~'''		! style="text-align:left;"\| '''Pluralist view - conflicts can be constructive if managed'''
	\|-		\|-
	\|style=" text-align:center;" \|Conflicts are negative and destructive		\|style=" text-align:center;" \|Conflicts are negative and destructive